For more information on how to send or receive a fax online using eFax, or to sign up for a 30-day free trial, visit. The company's global network recently grew to 3,500 cities worldwide, on six continents. "The ability to mark an online fax with an 'approved' or 'received' stamp, or with a customized stamp like your own signature, really makes a difference when working in a mobile environment or going green."ĮFax is a pioneer in the fax business, with a string of technology and business firsts dating back to 1988. "eFax Messenger has proven to be a popular application for extending eFax's functionality beyond basic online sending and receiving of faxes," said Mike Pugh, vice president, marketing, j2 Global, Inc. In addition, fax history, drafts, and sent faxes can be easily viewed and referenced. Among its many features, eFax Messenger allows faxes to be sent, viewed, and printed directly from within the application. eFax Messenger is a tried and tested Internet fax software that gives users full-featured fax management via a user-friendly interface. The new OS versions now make eFax Messenger available for Windows 7, Vista, XP, and Windows 2000 32-bit operating systems, as well as Mac ® 32-bit operating systems. eFax is online at (Logo: )įree eFax Messenger downloads are available online at: (NasdaqGS: JCOM) and an Internet fax to email service with over 11 million customers worldwide. eFax is a brand of j2 Global Communications, Inc. eFax Messenger makes it easy to create, annotate, sign, send, and print faxes from any computer. 7 /PRNewswire-FirstCall/ - eFax ® announced today compatibility of its free eFax Messenger Internet fax application with Microsoft ® Windows ® 7 32-bit, 64-bit, and Vista 64-bit operating systems. Your efforts enabled me to exclude potential sources of the problem and, therfore, narrow down the possible reasons for the failure of the installation.LOS ANGELES, Jan. I suspected that this message was wrong because there were other recent installations that would require user privliges and they installed fine.Īnyhow, I want to thank you for working with me on this. The proper user privliges for Setup to run on this computer." Setup cannot access files on your computer. The error message that EFAX sent was both wrong and misleading, it said exactly this: None of us considered that I might have had something loaded in my system that was blocking/preventing EFAX from installing. That computer is not running System Mechanic. I did find, however, that this very file was noted in the registry of my OTHER computer where EFAX installed well on the first attempt. If this executable, J2GDllCmd.exe, had been given a name that made it clear that it was an EFAX related file then the source of the problem would have surfaced sooner. This file, apparently vital to EFAX's installation and running, was on the "blacklist" in the System Mechanic's Startup Guard. One of the items blocked was this executable: J2GDllCmd.exe. Startup Guard controls which programs and devices are permitted to startup with Windows. One of the utilities in this new version is "Startup Guard". It was a new upgrade installed before the EFAX installation problem began. I found actual source of the problem, removed it and the installation worked perfectly as soon as I tried it again.Īfter much annoyance and gnashing of teeth (well, almost), my searching for a cure led me to more closely examine "System Mechanic" ver 6.0. Maybe the above information has some clues that might inspire another attempt at a cure for my problem. Thank you for your suggestion, it is really appreciated. When I tried to run it there was a message that it could not access an important "resource". In an attempt to put it on my main system I then downloaded and installed it to my secondary system and then copied the entire directory to a USB flash drive and then put it in it's own directory on my main system. Please ensure that you have the proper user privliges for Setup to run on this computer." The installation of EFAX failed with this exact message: When creating the new account there was an error message that was not on screen for long, but it said something about "isetup" not being able to be initialized or installed. I shut off the anti-virus, anti-spyware and, for good measure, temporarily turned off my firewall. I did exactly as you suggested created a new administrator account, but saw nothing there about "full privleges" I assumed that such privliges are included in an administrator account.
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